Refund & Cancellation Policy

Building and previewing your resume is completely free. You see the finished document — watermarked — before any payment is asked for. Please use that preview: it is there so nobody pays for something they have not already seen.

• You were charged more than once for the same resume.

• Money left your account but the download never unlocked.

• The files we generated are broken, unreadable, or clearly not the template and content you paid for, and we cannot fix it for you.

• You were charged after a failed or cancelled payment attempt.

• The files downloaded correctly and you simply changed your mind. A resume is a digital product delivered instantly; once it is downloaded it cannot be returned.

• You are unhappy with the wording you wrote or approved, or with the AI suggestions you accepted. You can keep editing and re-download the same resume at no extra cost — there is no expiry on a resume you have paid for.

• You did not get a job. We never promise an outcome.

If your situation sits between these lists, write to us anyway. We would rather look at it than hide behind a rule.

Email support@mintmyprofile.in from your registered email address within 7 days of the payment. Include the payment reference from your receipt and a one-line description of what went wrong. We reply within 3 working days.

Approved refunds are issued to the original payment method through our payment gateway. It typically reaches your account in 5 to 7 working days, depending on your bank or card issuer. We do not charge a processing fee on a refund.

There is nothing to cancel. MintMyProfile has no subscription and no recurring charge — a payment is one time, for one resume, and nothing renews.